.page-contact {
  --pc-line-aurora: rgba(70, 201, 188, 0.28);
  background: var(--paper);
}

/* ---------- 页头 ---------- */
.page-contact .contact-hero {
  position: relative;
  overflow: hidden;
  padding-block: clamp(20px, 4vw, 36px) clamp(36px, 6vw, 76px);
  background:
    radial-gradient(120% 90% at 84% 6%, rgba(70, 201, 188, 0.20) 0%, rgba(70, 201, 188, 0) 58%),
    radial-gradient(95% 80% at 4% 98%, rgba(232, 178, 74, 0.13) 0%, rgba(232, 178, 74, 0) 62%),
    var(--ink);
  color: var(--paper);
}

.page-contact .contact-hero::after {
  content: "";
  position: absolute;
  left: 0;
  right: 0;
  bottom: 0;
  height: 1px;
  background: linear-gradient(90deg, transparent, var(--pc-line-aurora), transparent);
}

.page-contact .contact-hero .breadcrumb,
.page-contact .contact-hero .breadcrumb a {
  color: rgba(244, 241, 234, 0.7);
}

.page-contact .contact-hero .breadcrumb a:hover {
  color: var(--aurora-bright);
}

.page-contact .hero-copy {
  max-width: 46rem;
  margin-top: clamp(22px, 4vw, 44px);
}

.page-contact .contact-hero .eyebrow {
  color: var(--aurora-bright);
}

.page-contact .contact-hero h1 {
  margin: 14px 0 20px;
  font-family: var(--font-display);
  font-weight: 700;
  font-size: clamp(2rem, 5.4vw, 3.6rem);
  line-height: 1.2;
  letter-spacing: -0.02em;
  color: var(--paper);
}

.page-contact .contact-hero .lede {
  color: rgba(244, 241, 234, 0.82);
  font-size: clamp(1rem, 1.6vw, 1.08rem);
  line-height: 1.85;
  max-width: 38em;
}

.page-contact .hero-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 14px;
  margin-top: 28px;
}

.page-contact .hero-media {
  margin: clamp(30px, 5vw, 54px) 0 0;
  border-radius: var(--r-lg);
  border: 1px solid var(--pc-line-aurora);
  overflow: hidden;
  aspect-ratio: 14 / 5;
}

.page-contact .hero-media img {
  display: block;
  width: 100%;
  height: 100%;
  max-width: 100%;
  object-fit: cover;
}

/* ---------- 双栏工作台 ---------- */
.page-contact .contact-desk {
  padding-block: clamp(40px, 6vw, 88px);
}

.page-contact .desk-grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: clamp(36px, 6vw, 64px);
}

.page-contact .col-head {
  margin-bottom: clamp(20px, 3vw, 30px);
}

.page-contact .col-head .eyebrow {
  color: var(--glacier);
  display: flex;
  align-items: center;
  gap: 10px;
}

.page-contact .col-head .num {
  color: var(--gold-ink);
  font-size: 1.2em;
}

.page-contact .col-head .section-title {
  margin-top: 10px;
}

.page-contact .col-lede {
  margin: 14px 0 0;
  color: var(--ink-2);
  font-size: 15px;
  line-height: 1.85;
  max-width: 36em;
}

/* 类型胶囊 */
.page-contact .ticket {
  background: var(--paper);
}

.page-contact .type-choices {
  position: relative;
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
}

.page-contact .type-input {
  position: absolute;
  width: 1px;
  height: 1px;
  margin: 0;
  padding: 0;
  border: 0;
  opacity: 0;
  overflow: hidden;
  white-space: nowrap;
}

.page-contact .type-chip {
  display: inline-flex;
  align-items: center;
  min-height: 46px;
  padding: 0 22px;
  border-radius: var(--r-pill);
  border: 1px solid var(--line);
  background: var(--fog);
  color: var(--ink-2);
  font-size: 15px;
  font-weight: 500;
  cursor: pointer;
  transition: background 180ms ease, border-color 180ms ease, color 180ms ease;
}

.page-contact .type-chip:hover {
  border-color: var(--glacier);
}

.page-contact .type-input:checked + .type-chip {
  background: var(--ink);
  border-color: var(--ink);
  color: var(--aurora-bright);
}

.page-contact .type-input:focus-visible + .type-chip {
  outline: 2px solid var(--aurora);
  outline-offset: 3px;
}

/* 字段面板 */
.page-contact .field-panels {
  margin-top: 26px;
}

.page-contact .field-panel {
  display: none;
}

.page-contact .ticket:has(#type-benefit:checked) .panel-benefit,
.page-contact .ticket:has(#type-resource:checked) .panel-resource,
.page-contact .ticket:has(#type-account:checked) .panel-account,
.page-contact .ticket:has(#type-suggest:checked) .panel-suggest {
  display: block;
}

@supports not selector(:has(*)) {
  .page-contact .field-panel {
    display: block;
  }
  .page-contact .field-panel + .field-panel {
    margin-top: 20px;
    padding-top: 20px;
    border-top: 1px dashed var(--line-soft);
  }
}

.page-contact .field-row {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 18px;
}

.page-contact .field {
  display: grid;
  gap: 8px;
  margin-bottom: 18px;
}

.page-contact .field label {
  font-size: 14px;
  font-weight: 600;
  letter-spacing: 0.02em;
  color: var(--ink-2);
}

.page-contact .field input[type="text"],
.page-contact .field select,
.page-contact .field textarea {
  width: 100%;
  max-width: 100%;
  font: inherit;
  font-size: 15px;
  line-height: 1.6;
  color: var(--ink);
  background: var(--fog);
  border: 1px solid var(--line);
  border-radius: var(--r-md);
  padding: 14px 18px;
  min-height: 52px;
  box-shadow: none;
  transition: border-color 200ms ease, background 200ms ease, box-shadow 200ms ease;
}

.page-contact .field textarea {
  min-height: 134px;
  resize: vertical;
  line-height: 1.75;
}

.page-contact .field input::placeholder,
.page-contact .field textarea::placeholder {
  color: var(--stone);
  opacity: 0.85;
}

.page-contact .field input:focus,
.page-contact .field select:focus,
.page-contact .field textarea:focus {
  outline: none;
  border-color: var(--aurora);
  background: var(--paper);
  box-shadow: 0 0 0 3px rgba(70, 201, 188, 0.18);
}

.page-contact .field-hint {
  margin: 0;
  font-size: 13px;
  line-height: 1.7;
  color: var(--stone);
}

.page-contact .field-hint a {
  color: var(--glacier);
  text-decoration: underline;
  text-underline-offset: 3px;
}

.page-contact .field-hint a:hover {
  color: var(--aurora-deep);
}

/* 联系方式块 */
.page-contact .contact-block {
  margin-top: 28px;
  padding-top: 26px;
  border-top: 1px dashed var(--line-soft);
}

.page-contact .check-row {
  display: flex;
  align-items: flex-start;
  gap: 14px;
  padding: 16px 20px;
  border-radius: var(--r-md);
  background: var(--fog);
  border: 1px solid var(--line-soft);
  cursor: pointer;
}

.page-contact .check-row input[type="checkbox"] {
  width: 20px;
  height: 20px;
  margin: 2px 0 0;
  flex: none;
  accent-color: var(--aurora);
}

.page-contact .check-row strong {
  display: block;
  font-size: 15px;
  font-weight: 700;
  color: var(--ink);
  margin-bottom: 4px;
}

.page-contact .check-note {
  display: block;
  font-size: 13px;
  line-height: 1.7;
  color: var(--stone);
}

/* 提交区 */
.page-contact .submit-row {
  display: grid;
  gap: 14px;
  margin-top: 30px;
}

.page-contact .submit-btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 10px;
  width: 100%;
  border: 0;
  cursor: pointer;
  font: inherit;
  font-size: 16px;
  font-weight: 700;
  letter-spacing: 0.02em;
  padding: 17px 38px;
  border-radius: var(--r-pill);
  background: var(--gold);
  color: var(--ink);
  box-shadow: 0 12px 28px rgba(232, 178, 74, 0.3);
  transition: transform 180ms ease, box-shadow 180ms ease, background 180ms ease;
}

.page-contact .submit-btn:hover {
  transform: translateY(-2px);
  background: #F0BD5C;
  box-shadow: 0 16px 34px rgba(232, 178, 74, 0.38);
}

.page-contact .submit-btn:focus-visible {
  outline: 2px solid var(--aurora);
  outline-offset: 3px;
}

.page-contact .submit-btn .btn-arrow {
  transition: transform 180ms ease;
}

.page-contact .submit-btn:hover .btn-arrow {
  transform: translateX(4px);
}

.page-contact .submit-note {
  margin: 0;
  font-size: 13px;
  line-height: 1.75;
  color: var(--stone);
}

.page-contact .submit-note a {
  color: var(--glacier);
  text-decoration: underline;
  text-underline-offset: 3px;
}

/* ---------- 右栏 ---------- */
.page-contact .status-track {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 14px;
}

.page-contact .status-card {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr);
  gap: 14px;
  padding: 18px 20px;
  border-radius: var(--r-md);
  background: var(--fog);
  border: 1px solid var(--line-soft);
  border-left: 3px solid var(--moss);
  transition: border-color 200ms ease, background 200ms ease;
}

.page-contact .status-card:hover {
  background: var(--paper);
  border-color: var(--aurora);
  border-left-color: var(--aurora);
}

.page-contact .status-card--gold {
  border-left-color: var(--gold);
}

.page-contact .status-card--clay {
  border-left-color: var(--clay);
}

.page-contact .status-dot {
  width: 10px;
  height: 10px;
  border-radius: 50%;
  margin-top: 7px;
  background: var(--moss);
}

.page-contact .status-card--gold .status-dot {
  background: var(--gold);
}

.page-contact .status-card--clay .status-dot {
  background: var(--clay);
}

.page-contact .status-card h3 {
  margin: 0 0 6px;
  font-family: var(--font-body);
  font-size: 16px;
  font-weight: 700;
  color: var(--ink);
}

.page-contact .status-card p {
  margin: 0;
  font-size: 14px;
  line-height: 1.75;
  color: var(--ink-2);
}

.page-contact .side-block {
  margin-top: clamp(30px, 4vw, 46px);
}

.page-contact .side-title {
  font-family: var(--font-display);
  font-size: 1.35rem;
  font-weight: 600;
  color: var(--ink);
  margin: 0 0 16px;
  padding-bottom: 12px;
  border-bottom: 1px solid var(--line);
}

.page-contact .channel-list {
  list-style: none;
  margin: 0;
  padding: 0;
}

.page-contact .channel-item {
  display: grid;
  gap: 5px;
  padding: 16px 0;
  border-bottom: 1px solid var(--line-soft);
}

.page-contact .channel-label {
  font-size: 12px;
  letter-spacing: 0.14em;
  color: var(--stone);
}

.page-contact .channel-value {
  font-family: var(--font-num);
  font-size: 16px;
  font-weight: 700;
  color: var(--ink);
  overflow-wrap: anywhere;
  word-break: break-word;
}

.page-contact .channel-note {
  font-size: 13px;
  line-height: 1.7;
  color: var(--stone);
}

/* ---------- 响应时效 ---------- */
.page-contact .contact-sla {
  padding-block: clamp(40px, 6vw, 84px);
}

.page-contact .contact-sla .eyebrow {
  color: var(--glacier);
  display: flex;
  align-items: center;
  gap: 10px;
}

.page-contact .contact-sla .num {
  color: var(--gold-ink);
  font-size: 1.2em;
}

.page-contact .sla-grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: clamp(30px, 5vw, 52px);
  align-items: center;
}

.page-contact .sla-list {
  list-style: none;
  margin: 26px 0 0;
  padding: 0;
  display: grid;
  gap: 4px;
}

.page-contact .sla-list li {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr);
  gap: 18px;
  align-items: baseline;
  padding: 18px 0;
  border-bottom: 1px dashed var(--line);
}

.page-contact .sla-list li:first-child {
  border-top: 1px dashed var(--line);
}

.page-contact .sla-num {
  font-family: var(--font-num);
  font-weight: 800;
  font-size: clamp(1.75rem, 4.4vw, 2.5rem);
  line-height: 1;
  letter-spacing: -0.02em;
  color: var(--gold-ink);
  white-space: nowrap;
}

.page-contact .sla-num em {
  font-style: normal;
  font-size: 0.4em;
  font-weight: 600;
  margin-left: 5px;
  color: var(--stone);
}

.page-contact .sla-list p {
  margin: 0;
  font-size: 15px;
  line-height: 1.8;
  color: var(--ink-2);
}

.page-contact .sla-note {
  margin: 22px 0 0;
  padding: 15px 18px;
  border-left: 3px solid var(--clay);
  border-radius: 0 var(--r-sm) var(--r-sm) 0;
  background: rgba(196, 113, 79, 0.08);
  font-size: 14px;
  line-height: 1.75;
  color: var(--clay-deep);
}

.page-contact .sla-media {
  margin: 0;
  border-radius: var(--r-lg);
  overflow: hidden;
  border: 1px solid var(--line);
  aspect-ratio: 2 / 1;
}

.page-contact .sla-media img {
  display: block;
  width: 100%;
  height: 100%;
  max-width: 100%;
  object-fit: cover;
}

/* ---------- 写法参考与隐私 ---------- */
.page-contact .contact-tips {
  padding-block: clamp(40px, 6vw, 84px);
}

.page-contact .contact-tips .eyebrow {
  color: var(--glacier);
  display: flex;
  align-items: center;
  gap: 10px;
}

.page-contact .contact-tips .num {
  color: var(--gold-ink);
  font-size: 1.2em;
}

.page-contact .tips-grid {
  margin-top: clamp(26px, 4vw, 40px);
}

.page-contact .tip-card {
  display: grid;
  align-content: start;
  gap: 12px;
  padding: clamp(20px, 3vw, 28px);
  border-radius: var(--r-lg);
  background: var(--fog);
  border: 1px solid var(--line-soft);
  transition: border-color 200ms ease, transform 200ms ease;
}

.page-contact .tip-card:hover {
  border-color: var(--aurora);
  transform: translateY(-3px);
}

.page-contact .tip-card h3 {
  margin: 0;
  font-family: var(--font-display);
  font-size: 1.18rem;
  font-weight: 600;
  color: var(--ink);
}

.page-contact .tip-card p {
  margin: 0;
  font-size: 14.5px;
  line-height: 1.8;
  color: var(--ink-2);
}

.page-contact .tip-card .tag {
  justify-self: start;
}

.page-contact .privacy-note {
  margin-top: clamp(30px, 5vw, 52px);
  padding: clamp(24px, 4vw, 40px);
  border-radius: var(--r-lg);
  background:
    linear-gradient(115deg, rgba(70, 201, 188, 0.16) 0%, rgba(70, 201, 188, 0) 52%),
    var(--ink);
  border: 1px solid var(--pc-line-aurora);
  color: var(--paper);
  display: grid;
  gap: 16px;
  justify-items: start;
}

.page-contact .privacy-title {
  margin: 0;
  font-family: var(--font-display);
  font-size: clamp(1.3rem, 2.6vw, 1.75rem);
  font-weight: 600;
  color: var(--paper);
}

.page-contact .privacy-note p {
  margin: 0;
  max-width: 46em;
  font-size: 15px;
  line-height: 1.85;
  color: rgba(244, 241, 234, 0.84);
}

.page-contact .privacy-note .btn-quiet {
  color: var(--aurora-bright);
  border-color: var(--pc-line-aurora);
}

.page-contact .privacy-note .btn-quiet:hover {
  color: var(--ink);
  background: var(--aurora-bright);
  border-color: var(--aurora-bright);
}

/* ---------- 响应式 ---------- */
@media (min-width: 640px) {
  .page-contact .field-row {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .page-contact .submit-row {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    gap: 20px;
  }

  .page-contact .submit-btn {
    width: auto;
  }

  .page-contact .submit-note {
    flex: 1 1 260px;
  }
}

@media (min-width: 900px) {
  .page-contact .grid-3.tips-grid {
    display: grid;
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: clamp(18px, 3vw, 28px);
  }

  .page-contact .sla-grid {
    grid-template-columns: minmax(0, 1fr) minmax(0, 1.05fr);
  }
}

@media (min-width: 1000px) {
  .page-contact .desk-grid {
    grid-template-columns: minmax(0, 1.15fr) minmax(0, 1fr);
    gap: 0;
  }

  .page-contact .form-col {
    padding-right: clamp(30px, 4vw, 56px);
  }

  .page-contact .side-col {
    padding-left: clamp(30px, 4vw, 56px);
    border-left: 1px solid var(--line);
  }
}